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~isPartOf:"Managing service quality : MSQ ; an international journal"
~person:"Kongkiti Phusavat"
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Search: subject:"Dienstleistungssektor"
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Managing service quality : MSQ ; an international journal
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A structural equation model of TQM, market orientation and service quality : evidence from a developing nation
Lam, Siew-yong
;
Lee, Voon-Hsien
;
Ooi, Keng-boon
; …
- In:
Managing service quality : MSQ ; an international journal
22
(
2012
)
3
,
pp. 281-309
Persistent link: https://www.econbiz.de/10009562206
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