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~isPartOf:"Managing service quality : MSQ ; an international journal"
~person:"Wu, Chung-yueh"
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Managing service quality : MSQ ; an international journal
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The role of expected future use in relationship-based service retention
Lin, Jiun-sheng Chris
;
Wu, Chung-yueh
- In:
Managing service quality : MSQ ; an international journal
21
(
2011
)
5
,
pp. 535-551
Persistent link: https://www.econbiz.de/10009315779
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