In recent years, Jordan has increasingly strengthened its commitment to enhancing public service delivery through digital public infrastructure (DPI). DPI refers to foundational and reusable digital platforms and building blocks-such as digital ID, digital payments, and data sharing-that...

This report identifies the unique technological challenges and opportunities faced by various Azerbaijani communities when using digital tools and services, particularly in rural areas. The findings will support the Government of Azerbaijan in its design of the interventions necessary to create...

DPI is an approach to digitalization focused on creating "foundational, digital building blocks designed for the public benefit." By providing essential digital functions at society scale that can be reused across sectors, DPIs enable public and private service providers to build on these...

Public works programmes (PWPs) are widely used social protection instruments in low- and middle-income countries. Participants carry out temporary, labour-intensive works in exchange for cash or in-kind compensation. The available empirical evidence indicates that these programmes are usually...

Technology has become a major driver for business, society, and government in the present times. Businesses use technology to monitor their processes, improve their efficiency, and automate routine tasks along with other things while government may use the technology from a different...