Brenner, Walter; Karagiannis, Dimitris; Kolbe, Lutz; … - In: Business & Information Systems Engineering 6 (2014) 1, pp. 55-61
perspective – the digital user – at the very heart of the new digitized service-led economy. BISE faces not just a temporary trend … primarily on the digital user, his or her usage behavior and the utility associated with system usage in the digitized service …
