We suggest a decision support approach, Balanced Benchmarking that combines Balanced Scorecard (BSC) and Interactive Benchmarking. A successful BSC implementation requires a theoretical and operational sound foundation for the key measures. This foundation may be constructed using Interactive...

The aim of the paper is to assist administrators ascertain the efficient future growth in passenger and aircraft movements when making use of currently available airport resources and at the same time embracing undesirable outputs and environmental factors. Three types of airport efficiency...

The use of measures originally suggested by Bennet, Bowley, and Hicks in the context of cost of living, welfare, and consumer surplus measurement to measure inputs, outputs, and productivity is examined. Suitably normalized versions of the Bennet-Bowley measures are shown to be exact and...