Heng, Michael S.H.; Peters, Steve C.A. - Faculteit der Economische Wetenschappen en … - 1999
showing the use of domain knowledge in financial companies. This paper reports the case of how a vehicle lease company in the … Netherlands combines the use of domain knowledge and information technology into an expert system to automate the control of … via the banks, resulting in lower administrative costs. The case story suggests that domain knowledge can be perceived as …