Search Results - subject:"E‐retailing"

Variable Relationships in Online Retailing: Cultivating Consumer Satisfaction and Loyalty

Lantieri, Tara - 2008

marketer. With the growth of e-retailing, buyers and sellers have evolved; the traditional goals of satisfaction and loyalty …

Persistent link: https://www.econbiz.de/10009463667

The mediating impact of stickiness and loyalty on word-of-mouth promotion of retail websites : A consumer perspective

Kumar Roy, Sanjit; M. Lassar, Walfried; T. Butaney, Gul - In: European Journal of Marketing 48 (2014) 9/10, pp. 1828-1849

Purpose – The purpose of the study is to develop and empirically test a model which examines the relationship between e-servicescape dimensions, website quality dimensions, website stickiness, website loyalty and word-of-mouth (WOM). The role of WOM in influencing consumer behaviour is...

Persistent link: https://www.econbiz.de/10014723784

E-shopping: An Extended Technology Innovation

L., Ganesh; Agarwal, Varsha - 2014

Online shopping is a new way in the world of retailing and future of ecommerce world definitely. A report by Avendus Capital in “India goes Digital” Indian ecommerce market was estimated at 28,500 Crore in 2011. According to Forrester, ecommerce market in India will grow fastest within...

Persistent link: https://www.econbiz.de/10011315501

E-shopping: An Extended Technology Innovation

L., Ganesh; Agarwal, Varsha - 2014

Persistent link: https://www.econbiz.de/10011531828

Improving customer website involvement through experiential marketing

Shobeiri, Saeed; Mazaheri, Ebrahim; Laroche, Michel - In: The service industries journal 34 (2014) 11/12, pp. 885-900

Persistent link: https://www.econbiz.de/10010394605

The mediating impact of stickiness and loyalty on word-of-mouth promotion of retail websites : a consumer perspective

Roy, Sanjit Kumar; Lassar, Walfried M.; Butaney, Gul T. - In: European journal of marketing : EJM 48 (2014) 9/10, pp. 1828-1849

Persistent link: https://www.econbiz.de/10010429758

Impact of value-added service features in e-retailing processes : an econometric analysis of web site functions

Chuang, Howard Hao-Chun; Lu, Guanyi; Peng, David Xiaosong; … - In: Decision sciences : DS 45 (2014) 6, pp. 1159-1186

Persistent link: https://www.econbiz.de/10010477670

Cross-national heterogeneity in e-retail spending: alongitudinal analysis of economic, technological and political forces

Kashteri, Nir; Bebenroth, Ralf; Williamson, Nicholas C.; … - In: Electronic commerce research 14 (2014) 4, pp. 585-609

Persistent link: https://www.econbiz.de/10010482259

Consumers Online: Intentions, Orientations and Segmentation

Jayawardhena, C; Wright, L T; Dennis, C - 2007

Purpose – This paper examines the purchase intentions of online retail consumers,segmented by their purchase orientation.Design/methodology/approach – An e-mail/web survey was addressed to a consumer panelconcerning their online shopping experiences and motivations, n = 396.Findings – It...

Persistent link: https://www.econbiz.de/10009465514

Retail relationships in a digital age

Keeling, Kathleen; Keeling, Debbie; McGoldrick, Peter - In: Journal of Business Research 66 (2013) 7, pp. 847-855

Technological developments in retail service delivery raise new questions concerning the nature of relationships between retailers and customers. Through an online survey based on established dimensions of relationships, this study examines how customers perceive a range of technologically...

Persistent link: https://www.econbiz.de/10010869797