Search Results - subject:"E‐satisfaction"

Evaluating the customers' dining attitudes, e-satisfaction and continuance intention toward mobile food ordering apps (MFOAs) : evidence from Bangladesh

Al Amin, Md; Arefin, Md Shamsul; Sultana, Nayeema; … - In: European journal of management and business economics : … 30 (2021) 2, pp. 211-229

to e-satisfaction. Finally, the customers' continuance intention to use MFOAs was significantly influenced by their e-satisfaction …

Persistent link: https://www.econbiz.de/10012822213

Consumer behavior of mobile food ordering app users during COVID-19: dining attitudes, e-satisfaction, perceived risk, and continuance intention

Timur, Beybala; Oğuz, Yasin Emre; Yilmaz, Veysel - In: Journal of Hospitality and Tourism Technology 14 (2023) 3, pp. 460-475

to empirically assess the MFOA user dining attitudes (DA), e-satisfaction (ES) and continuance intention (CI) regarding …

Persistent link: https://www.econbiz.de/10014874127

Impact of virtual community interaction, technology fit, and compatibility in examining the students performance : mediating role of e-class satisfaction

Kumar, Manoj; Mamgain, Pradeep; Pasumarti, Srinivas Subbarao - In: International journal of business innovation and … 31 (2023) 4, pp. 563-585

Persistent link: https://www.econbiz.de/10014437930

Study of e-services quality and customer loyalty : a moderated mediation model of perceived switching cost and e-satisfaction

Deepika; Singh, Shashank Vikram Pratap; Sumanjeet Singh; … - In: International journal of business information systems : … 43 (2023) 4, pp. 528-541

Persistent link: https://www.econbiz.de/10014336896

An investigation of what factors determine the way in which customer satisfaction is increased through omni-channel marketing in retail

Merritt, Kamarin; Zhao, Shichao - In: Administrative Sciences 10 (2020) 4, pp. 1-24

There have been significant changes evident across the retail sector over the last 20 years, which have been primarily influenced by technological advancements. These changes have forced many retailers to rethink their business models and utilise a combination of both brick and mortar stores and...

Persistent link: https://www.econbiz.de/10012612215

An investigation of what factors determine the way in which customer satisfaction is increased through omni-channel marketing in retail

Merritt, Kamarin; Zhao, Shichao - In: Administrative Sciences : open access journal 10 (2020) 4/85, pp. 1-24

Persistent link: https://www.econbiz.de/10012420952

Interactive websites of e-malls instigate intentions to generate e-WoM

Awan, Tahir Mumtaz; Latif, Tayyaba; Aslam, Faheem; … - In: International journal of electronic marketing and … 13 (2022) 3, pp. 319-333

Persistent link: https://www.econbiz.de/10014309741

Customer satisfaction and loyalty with corporate multi-brand websites in an era of social media and misinformation

Agrebi, Meriem; Chandon, Jean Louis; Zaichkowsky, … - In: International journal of internet marketing and … 16 (2022) 4, pp. 394-421

Persistent link: https://www.econbiz.de/10013256327

The influence of psychological, situational and the interactive technological feedback-related variables on customers' technology adoption to use online shopping applications

Al Amin, Md - In: Journal of global marketing 35 (2022) 5, pp. 384-407

Persistent link: https://www.econbiz.de/10013466117

Drivers of the formation of e-loyalty towards tourism destinations

Parra-Lopez, Eduardo; Martínez-González, José Alberto; … - In: European Journal of Management and Business Economics … 27 (2018) 1, pp. 66-82

Persistent link: https://www.econbiz.de/10011946146