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  • Search: subject:"E‐satisfaction"
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Year of publication
Subject
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Customer satisfaction 65 Kundenzufriedenheit 63 Online retailing 63 Online-Handel 63 Beziehungsmarketing 55 E-commerce 55 Relationship marketing 55 Electronic Commerce 52 Consumer behaviour 47 Konsumentenverhalten 46 e-satisfaction 38 E-satisfaction 34 Service quality 33 Dienstleistungsqualität 32 e-loyalty 23 E-loyalty 21 Website 16 e-trust 13 e-service quality 12 Internet marketing 11 Online-Marketing 11 E-Satisfaction 10 E-trust 10 Social Web 10 Social web 10 Electronic Banking 9 Electronic banking 9 Innovation adoption 9 Innovationsakzeptanz 9 Confidence 8 India 8 Vertrauen 8 E-service quality 6 Indien 6 E-Loyalty 5 E-Trust 5 Einzelhandel 5 Internet 5 Retail trade 5 Viral marketing 5
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Online availability
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Undetermined 53 Free 16 CC license 4
Type of publication
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Article 93 Book / Working Paper 1
Type of publication (narrower categories)
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Article in journal 67 Aufsatz in Zeitschrift 67 research-article 9 Article 4 Aufsatz im Buch 2 Book section 2 Conference paper 2 Konferenzbeitrag 2 Thesis 1 case-report 1 review-article 1
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Language
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English 89 Undetermined 5
Author
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Berraies, Sarra 5 Al Amin, Md 3 Yahia, Karim Ben 3 Akhtar, Ayeasha 2 Arefin, Md Shamsul 2 Ben Yahia, Karim 2 Bui Nhat Vuong 2 Chinea-Martin, Angel 2 Ganguli, Shirshendu 2 Gopalakrishna B. V. 2 Goutam, Doddahulugappa 2 Gunn, Frances 2 Hannachi, Mariem 2 Islam, Md. Rakibul 2 Ismail, Maizatul Akmar 2 Jahan, Israt 2 Jayakumar, Tulsi 2 Khan, Mohammed Naved 2 Kim, Jung-Hwan 2 Martínez-González, José Alberto 2 Merritt, Kamarin 2 Mohd-Any, Amrul Asraf 2 Parra-Lopez, Eduardo 2 Parsad, Chandan 2 Prashar, Sanjeev 2 Rahman, Obaidur 2 Rutherford, Brian 2 Safa, Nader Sohrabi 2 Sultana, Nayeema 2 Vijay, T. Sai 2 Zhao, Shichao 2 da Ascensão Marques, Alzira Maria 2 da Silva e Cruz, Raquel 2 A Ahmad Al-Hawari, Mohammad 1 Abdul Rahman 1 Abubakar, A. Mohammed 1 Adil, Mohd. 1 Aftab, Muhammad 1 Agrebi, Meriem 1 Aham-Anyanwu, Nnanyelugo 1
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Published in...
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Journal of retailing and consumer services 4 International journal of business information systems : IJBIS 3 International journal of electronic marketing and retailing : IJEMR 3 Journal of electronic commerce in organizations : the international journal of electronic commerce in modern organizations ; an official publication of the Information Resources Management Association 3 European Journal of Management and Business Economics (EJM&BE) 2 European journal of management and business economics : EJM&BE 2 International Journal of Bank Marketing 2 International journal of business excellence : IJBEX 2 International journal of electronic customer relationship management : IJECRM 2 International journal of internet marketing and advertising : IJIMA 2 Journal of Research in Interactive Marketing 2 Journal of Services Marketing 2 Journal of global marketing 2 Journal of internet commerce 2 Journal of research in interactive marketing : interactive marketing and computer-mediated communication 2 The journal of services marketing 2 ASEAN marketing journal : Association of Southeast Asian Nations marketing journal 1 Administrative Sciences 1 Administrative Sciences : open access journal 1 Asian Academy of Management journal 1 Asian Academy of Management journal : AAMJ 1 Competitiveness Review 1 Competitiveness review : an international business journal incorporating Journal of global competitiveness 1 Decision 1 Economic Modelling 1 Economic modelling 1 Electronic commerce research 1 European journal of international management : EJIM 1 Future Business Journal 1 Global journal of business research : GJBR 1 Industrial marketing management : the international journal for industrial and high-tech firms 1 International Journal of Academic Research in Business and Social Sciences 1 International Journal of E-Services and Mobile Applications (IJESMA) 1 International Journal of Online Marketing (IJOM) 1 International Journal of Strategic Decision Sciences (IJSDS) 1 International Journal of Tourism and Hospitality Management in the Digital Age (IJTHMDA) 1 International entrepreneurship and management journal 1 International journal of Indian culture and business management 1 International journal of business innovation and research : IJBIR 1 International journal of e-business research : an official publication of the Information Resources Management Association 1
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Source
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ECONIS (ZBW) 69 Other ZBW resources 15 RePEc 5 EconStor 4 BASE 1
Showing 21 - 30 of 94
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Drivers of the formation of e-loyalty towards tourism destinations
Parra-Lopez, Eduardo; Martínez-González, José Alberto; … - In: European journal of management and business economics : … 27 (2018) 1, pp. 66-82
Persistent link: https://www.econbiz.de/10011823874
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Drivers of e-loyalty in e-recruitment : the role of e-service quality, e-satisfaction, and e-trust in Jordan, an emerging market
Akroush, Mamoun N.; Zuriekat, Majey I.; Mahadin, Bushra K. - In: Journal of electronic commerce in organizations : the … 19 (2021) 2, pp. 17-33
Persistent link: https://www.econbiz.de/10012519974
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Motives of customers' e-loyalty towards e-banking services : a study in Saudi Arabia
Ghali, Zohra - In: Journal of decision systems 30 (2021) 2/3, pp. 172-193
Persistent link: https://www.econbiz.de/10012623267
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Relationship between online repurchase intention and e-satisfaction : quantitative research study based on young people in Western Province in Sri Lanka
Jayathilaka, Anuruddika K. K. R. - In: Inventi impact: international trade (2021) 2, pp. 70-79
Persistent link: https://www.econbiz.de/10012659567
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Digital consumer behavior in an omni-channel world
Yuruk-Kayapinar, Pinar - In: Managing customer experiences in an omnichannel world : …, (pp. 55-73). 2021
Persistent link: https://www.econbiz.de/10012492200
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Determinants of customer loyalty dimensions : e-commerce context in emerging economy perspective
Goutam, Doddahulugappa; Gopalakrishna B. V.; Ganguli, … - In: Journal of electronic commerce in organizations : the … 19 (2021) 1, pp. 1-23
Persistent link: https://www.econbiz.de/10012494922
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Determinants of customer satisfaction and loyalty in e-commerce settings : an emerging economy perspective
Goutam, Doddahulugappa; Gopalakrishna B. V.; Ganguli, … - In: International journal of internet marketing and … 15 (2021) 3, pp. 327-348
Persistent link: https://www.econbiz.de/10012598994
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The role of social influence and e-service quality in impacting loyalty for online life insurance : a SEM-based study
Viswanathan, Preeti; Singh, Anurupa B.; Gupta, Garima - In: International journal of business excellence : IJBEX 20 (2020) 3, pp. 322-337
Persistent link: https://www.econbiz.de/10012199110
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Luxury brands in the digital age : perceived quality and gender difference
Kim, Jung-Hwan - In: The international review of retail, distribution and … 30 (2020) 1, pp. 68-85
Persistent link: https://www.econbiz.de/10012209756
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Service quality in a mobile-banking-applications context : do users' age and gender matter?
Trabelsi-Zoghlami, Amira; Berraies, Sarra; Yahia, Karim Ben - In: Total quality management & business excellence 31 (2020) 15, pp. 1639-1668
Persistent link: https://www.econbiz.de/10012385051
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