Co-creation focuses on engagement with citizens and other stakeholders with public administrations to develop innovative processes or public services. The integration of resources and knowledge mediated by technology can lead to the emergence of novel outcomes (such as products, services,...

Digitalisation has changed society, and, as a result, public administrations are required to undergo significant changes to satisfy emergent societal needs. These changes impact all areas of the public sector, including the development and provision of digital services, the design of processes,...

It is challenging for policymakers to administer diverse technological, social, and cultural setups by expeditiously addressing local problems in a country. Successful digital governance encompasses norms, institutions, and standards to regulate the development and use of digital technologies to...

The purpose of this study is to determine the impact of digital use by the government in order to serve the community when facing the Covid-19 pandemic and preparation for the Socialization era, which is an innovation that needs to be accelerated, so as to provide the best service, the method...