Ma, Liang - In: International Journal of Public Administration in the … 5 (2018) 3, pp. 16-31
predictors of e-government use by citizens. The author finds that nearly one third of the respondents accessed online services of … city government websites, and the sampled cities vary substantially in the percentage of e-government uptake. The results … show that e-government use is primarily driven by citizen trust in government, age, education, and income, whereas …