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Negative word of mouse in the hotel industry : a content analysis of online reviews on luxury hotels in Jordan
Dinçer, Mithat Zeki
;
Alrawadieh, Zaid
- In:
Journal of hospitality marketing & management
26
(
2017
)
8
,
pp. 785-804
Persistent link: https://www.econbiz.de/10011784142
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