Search Results - subject:"EFQM Model"

Introducing a concept for efficient design of EFQM excellence model

Bolboli, Seyed Amir; Reiche, Markus - In: The TQM Journal 27 (2015) 4, pp. 382-396

Purpose – The purpose of this paper is to propose a roadmap for operationalizing EFQM excellence model based on the RADAR logic and in parallel develop a new concept for selecting the firm-specific EFQM measures based on the level of maturity and the prevailing corporate culture....

Persistent link: https://www.econbiz.de/10015032096

Translating the EFQM model into the courts

Moura e Sá, Patrícia; Albuquerque, António - In: International Journal of Quality and Service Sciences 7 (2015) 2/3, pp. 230-244

Management (EFQM) model criteria. Courts have been under pressure to become more accountable and responsive organisations. In …/methodology/approach – A case study approach was used. The meaning of the quality principles that underline the EFQM model was discussed with … translating the criteria and criterion parts of the EFQM model. The assessment guide was validated by an experts’ panel. Findings …

Persistent link: https://www.econbiz.de/10014802611

Quality excellence in complex supply networks : EFQM excellence model reconsidered

Akyuz, Goknur Arzu - In: Total quality management & business excellence : an … 26 (2015) 11/12, pp. 1282-1297

Persistent link: https://www.econbiz.de/10011528284

Introducing a concept for efficient design of EFQM excellence model

Bolboli, Seyed Amir; Reiche, Markus - In: The TQM journal : the international review of … 27 (2015) 4, pp. 382-396

Persistent link: https://www.econbiz.de/10011399878

Translating the EFQM model into the courts

Sá, Patrícia Moura; Albuquerque, António - In: International journal of quality and service sciences 7 (2015) 2/3, pp. 230-244

Persistent link: https://www.econbiz.de/10011400697

Developing a self-diagnostic framework for assessing service excellence

Asif, Muhammad; Gouthier, Matthias H. J. - In: International journal of services and operations management 20 (2015) 4, pp. 441-460

Persistent link: https://www.econbiz.de/10011403639

Project to improve knowledge management and key business results through the EFQM excellence model

Calvo-Mora, Arturo; Navarro García, Antonio; … - In: International journal of project management : the … 33 (2015) 8, pp. 1638-1651

Persistent link: https://www.econbiz.de/10011410777

Farmers’ intention to maintain quality certification

Karipidis, Philippos; Tselempis, Dimitrios - In: EuroMed Journal of Business 9 (2014) 1, pp. 93-110

Purpose – The purpose of this paper is to explore farmers’ intention to stay under a quality certification scheme, and the factors that impact this intention. Design/methodology/approach – Combining the agricultural household approach with the value concept, the paper analyses farmers’...

Persistent link: https://www.econbiz.de/10014729788

Culture-based design and implementation of business excellence

Amir Bolboli, Seyed; Reiche, Markus - In: The TQM Journal 26 (2014) 4, pp. 329-347

Purpose – The purpose of this paper is to develop an approach for implementing business excellence (BE) based on prevailing corporate culture and to propose relevant gates to monitor the corporate culture in the way to excellence. Design/methodology/approach – This research demonstrates a...

Persistent link: https://www.econbiz.de/10015032088

What service excellence can learn from business excellence models

Asif, Muhammad; Gouthier, Matthias H. J. - In: Total quality management & business excellence : an … 25 (2014) 5, pp. 511-531

Persistent link: https://www.econbiz.de/10010336198