As’ad, Nabila; Patrício, Lia; Koskela-Huotari, Kaisa; … - In: Journal of Service Management 35 (2024) 6, pp. 159-184
ecosystem dynamics that explains the varying interplay between change and stability within the service environment through … extant literature and develop a typology of service ecosystem dynamics. Findings The paper identifies three types of service … ecosystem dynamics—behavioral patterns of service ecosystems—and explains how they unfold through self-adjustment processes and …
