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~subject:"Beziehungsmarketing"
~person:"Falk, Tomas"
~type:"book"
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Beziehungsmarketing
Electronic Banking
7
Electronic banking
6
Deutschland
5
Germany
5
Customer satisfaction
3
Dienstleistung
3
Dienstleistungsqualität
3
Kundenzufriedenheit
3
Messung
3
Qualität
3
Service quality
3
Theorie
3
Theory
3
Consumer behaviour
2
Financial services
2
Finanzdienstleistung
2
Konsumentenverhalten
2
Kundenorientierung
2
Measurement
2
Relationship marketing
2
Customer value
1
Dienstleistungsmarketing
1
Distribution channel
1
Electronic Commerce
1
Estimation
1
Internet
1
Investment bank
1
Investmentbank
1
Kundenwert
1
Media usage
1
Mediennutzung
1
Online retailing
1
Online-Handel
1
Risiko
1
Risk
1
Schätzung
1
Selbstbedienung
1
Self-service
1
Services marketing
1
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Arbeitspapier
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Graue Literatur
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German
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Falk, Tomas
Knittel, Christopher R.
5
Stango, Victor
5
Bauer, Hans H.
3
Eilenberger, Guido
2
Hammerschmidt, Maik
2
Kumbhar, Vijay M.
2
Abhishek, Vibhanshu
1
Ahmad, Kashif
1
Aithal, P. S.
1
Ali, Basel
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Asma, Mobarek
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Back, Andrea
1
Balamurugan, S.
1
Bartmann, Dieter
1
Berger, Sven C.
1
Bernet, Beat
1
Berry, Adele
1
Bolsinger, Harald
1
Borgaon, Harshal
1
Buse, Stephan
1
C., Dr. Prashantha
1
Camilleri, Silvio John
1
Comunale, Stefano
1
Cortis, Justine
1
D, Yamuna
1
Dashora, Deepti
1
Datta, Saroj Kumar
1
Devanathan, Malmarugan
1
Durkin, Mark
1
Eusterbrock, Claudia
1
Evers, Jan
1
Falk, T.
1
Fenech, Maria Diandra
1
Floh, Arne
1
Fotschki, Christiane
1
Frey, Carsten
1
George, Ajimon
1
Gireesh Kumar, G. S.
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Gole, Karuna Joshi
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Reihe: Wissenschaftliche Arbeitspapiere / W / Institut für Marktorientierte Unternehmensführung, Universität Mannheim
2
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ECONIS (ZBW)
2
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Ein neuer Ansatz des Zufriedenheitsmanagements : wie begeistern Sie Ihre Online-Kunden?
Bauer, Hans H.
;
Falk, Tomas
;
Zipfel, Bastian
; …
-
2006
Persistent link: https://www.econbiz.de/10003395415
Saved in:
2
Servicequalität im Internet : Messung und Kundenbindungseffekte am Beispiel des Internet-Banking
Bauer, Hans H.
;
Falk, Tomas
;
Hammerschmidt, Maik
-
2003
Persistent link: https://www.econbiz.de/10001790196
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