The research explores ways of making the information systems development process more effective. The thesis documents an original design method. This is the method of incorporating Systems thinking into Information Systems Design (MoIST). The thesis demonstrates that MoIST improves information...

This research focuses on the Implementation of IT systems and public sector and national ID card projects in particular. Such projects have high expectations but low success rates. The study Investigated the factors contributing to IT projects failure through on extensive review of the existing...

Latent structure models involve real, potentially observable variables and latent, unobservable variables. The framework includes various particular types of model, such as factor analysis, latent class analysis, latent trait analysis, latent profile models, mixtures of factor analysers,...

Privilege Management Infrastructures (PMI) are emerging as a necessary alternative to authorization through Access Control Lists (ACL) as the need for finer grained security on the Grid increases in numerous domains. The 2-year JISC funded DyVOSE Project has investigated applying PMIs within an...

Globalizing knowledge economies foster conditions that intensify the role and value of organizational reputation risk. In an enterprise-focused era, reputation is a key strategic construct that can act as a boundary object linking communities within and between organizations. Yet approaches to...

The development of teaching materials for future software engineers is critical to the long term success of the grid. At present however there is considerable turmoil in the grid community both within the standards and the technology base underpinning these standards. In this context, it is...

For constraint satisfaction problems (CSPs), Haralick and Elliott [1] introduced the Fail-First Principle and defined in it terms of minimizing branch depth. By devising a range of variable ordering heuristics, each in turn trying harder to fail first, Smith and Grant [2] showed that adherence...

Purpose - The aim of this paper is to investigate whether technological developments can be used in call centre environments to build trust and hence lasting customer relationships beyond the usual focus on efficiency gains through automation. Design/methodology/approach - Draws upon depth...

This paper provides a contemporary example of the disruptive impact of new technology upon industry structure, through investigation into the ongoing viability of retail travel agents in an industry where technology is a key driver of change. The Internet has provided opportunities for major...

This longitudinal comparative study using a multidisciplinary approach, applies a processual analysis (Pettigrew, 1985; Pettigrew, 1990; Pettigrew, 1997) from a knowledge sharing perspective, to the implementation of what the literature shows to be a relatively under researched area of Customer...