//--> //--> //-->
Toggle navigation
Logout
Change account settings
EN
DE
ES
FR
A-Z
Beta
About EconBiz
News
Thesaurus (STW)
Research Skills
Help
EN
DE
ES
FR
My account
Logout
Change account settings
Login
Publications
Events
Your search terms
Search
Retain my current filters
~person:"Chebat, Jean-Charles"
~type_genre:"Article in journal"
Search options
All Fields
Title
Exact title
Subject
Author
Institution
ISBN/ISSN
Published in...
Publisher
Open Access only
Advanced
Search history
My EconBiz
Favorites
Loans
Reservations
Fines
You are here:
Home
Search: subject:"Emotions"
Narrow search
Delete all filters
| 2 applied filters
Year of publication
From:
To:
Subject
All
Consumer behaviour
3
Emotion
3
Konsumentenverhalten
3
Customer satisfaction
2
Emotions
2
Kundenzufriedenheit
2
Appraisal Theory of Emotions
1
Beschwerdemanagement
1
Beziehungsmarketing
1
Cognition
1
Cognitions
1
Complaint management
1
Dienstleistungsqualität
1
Einzelhandel
1
Internet marketing
1
Inward and outward negative emotions
1
Kognition
1
Ladengestaltung
1
Loyalty
1
Motivation
1
Need for cognition
1
Online attitudes
1
Online consumer behavior
1
Online retailing
1
Online-Handel
1
Online-Marketing
1
Optimum stimulation level
1
Perceived waiting time
1
Relationship marketing
1
Retail environment distracters
1
Retail trade
1
Revenge
1
Service failure and recovery
1
Service quality
1
Store design
1
Switching behaviour
1
Switching costs
1
Waiting satisfaction
1
Wechselverhalten
1
more ...
less ...
Online availability
All
Undetermined
1
Type of publication
All
Article
3
Type of publication (narrower categories)
All
Article in journal
Aufsatz in Zeitschrift
3
Language
All
English
3
Author
All
Chebat, Jean-Charles
Prayag, Girish
10
Bagozzi, Richard P.
9
Septianto, Felix
9
Mitas, Ondrej
8
Han, Heesup
7
Kemp, Elyria
7
Ashkanasy, Neal M.
6
Chang, Yonghwan
6
Mattila, Anna S.
6
Wrenn, Mary V.
6
Brooks, Chris
5
Ladhari, Riadh
5
Loureiro, Sandra Maria Correia
5
Noussair, Charles
5
Spörrle, Matthias
5
Welpe, Isabell M.
5
Antonetti, Paolo
4
Barclay, Laurie J.
4
Bastiaansen, Marcel
4
Brosi, Prisca
4
Bui, M̃y
4
Flavián Blanco, Carlos
4
Herter, Márcia Maurer
4
Humphrey, Ronald H.
4
Lee, Jenny
4
Nawijn, Jeroen
4
Pappas, Ilias O.
4
Scott, Noel
4
Soscia, Isabella
4
Svensson, Göran
4
Wei, Wei
4
Xie, Chunyan
4
Yang, Inju
4
Abikari, Masoome
3
Adam, Marc Thomas Philipp
3
Agrawal, Nidhi
3
Ahmad, Aqeel
3
Ahmad, Naveed
3
Ali, Faizan
3
Alrawadieh, Zaid
3
more ...
less ...
Published in...
All
Journal of business research : JBR
2
Journal of retailing and consumer services
1
Source
All
ECONIS (ZBW)
3
Showing
1
-
3
of
3
Sort
relevance
articles prioritized
date (newest first)
date (oldest first)
1
The double-edged sword : the positive and negative effects of swithcing costs on customer exit and revenge
Haj-Salem, Narjes
;
Chebat, Jean-Charles
- In:
Journal of business research : JBR
67
(
2014
)
6
,
pp. 1106-1113
Persistent link: https://www.econbiz.de/10010364518
Saved in:
2
Modeling online consumer behavior : preeminence of
emotions
and moderating influences of need for cognition and optimal stimulation level
Richard, Marie-Odile
;
Chebat, Jean-Charles
- In:
Journal of business research : JBR
69
(
2016
)
2
,
pp. 541-553
Persistent link: https://www.econbiz.de/10011435967
Saved in:
3
"It was not that long!" : the effects of the in-store TV screen content and customers
emotions
on consumer waiting perception
Borges, Adilson
;
Herter, Márcia Maurer
;
Chebat, …
- In:
Journal of retailing and consumer services
22
(
2015
),
pp. 96-106
Persistent link: https://www.econbiz.de/10010468493
Saved in:
Results per page
10
25
50
100
250
A service of the
zbw
×
Loading...
//-->