Spreadsheets are commonly used and commonly flawed, but it is not clear how often spreadsheet errors lead to bad decisions. We interviewed 45 executives and senior managers / analysts in the private, public, and non-profit sectors about their experiences with spreadsheet quality control and with...

Spreadsheets are commonly used and commonly flawed, but it is not clear how often spreadsheet errors lead to bad decisions. We interviewed 45 executives and senior managers / analysts in the private, public, and non-profit sectors about their experiences with spreadsheet quality control and with...

There is consensus in the literature that spreadsheets are both ubiquitous and error-prone, but little direct evidence concerning whether spreadsheet errors frequently lead to bad decision making. We interviewed 45 executives and senior managers/analysts in the private, public, and non-profit...

There is consensus in the literature that spreadsheets are both ubiquitous and error-prone, but little direct evidence concerning whether spreadsheet errors frequently lead to bad decision making. We interviewed 45 executives and senior managers/analysts in the private, public, and non-profit...

Using high-level tasks typical of managerial decisions, this experimental study examined the influence of computer assistance on solving ill-structured problems. Of specific interest were the influences of complex and simple assistance on decision performance and decision maker attitudes. Our...

Spreadsheet models are used extensively in business as an important aid in decision support particularly in areas like financial analysis, budgeting and forecasting. If these models were compromised through quantitative and qualitative errors, the resulting decision making would be based on...

Sketches the key characteristics of the newly information enfranchised general public (the digital information consumers). Portrays the digital consumer as all‐conquering/powerful, short on attention, promiscuous, untrusting and – above all – interested in speed of delivery. Argues for a...