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  • Search: subject:"End-user satisfaction"
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Year of publication
Subject
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ERP system 2 ERP-System 2 Archetypes 1 Customer integration 1 Customer satisfaction 1 Delight 1 Dienstleistungsqualität 1 ERP 1 EUCS 1 Employee's Productivity 1 End-User Satisfaction 1 End-user satisfaction 1 Enterprise Resource Planning 1 Erfolgsfaktor 1 India 1 Indien 1 Knowledge Management 1 Knowledge management 1 Kundenintegration 1 Kundenzufriedenheit 1 Model 1 Multiple case studies 1 Organizational Impact 1 Project success 1 Quality management 1 Qualitätsmanagement 1 Service Quality 1 Service quality 1 Success Factors 1 Success factor 1 Wissensmanagement 1 end user satisfaction 1 enterprise resource planning 1 expectations and dependability 1 modified EUCS 1 organisational experience 1 total experience 1
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Undetermined 2
Type of publication
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Article 3
Type of publication (narrower categories)
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Article in journal 2 Aufsatz in Zeitschrift 2 research-article 1
Language
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English 3
Author
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Abu Arqoub, Muath 1 Agrawal, Animesh 1 Diwakar, Hemant Kumar 1 Ghanbaripour, Amir Naser 1 Langston, Craig 1 Mukti, Suraj Kumar 1 Skulmoski, Greg 1 Sukumaran, Alagirisamy Kamatchi Subbiah 1
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Published in...
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Built Environment Project and Asset Management 1 International journal of business information systems : IJBIS 1 International journal of knowledge management : IJKM ; an official publication of the Information Resources Management Association 1
Source
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ECONIS (ZBW) 2 Other ZBW resources 1
Showing 1 - 3 of 3
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Beyond design and delivery: developing a model to measure end-user satisfaction (delight) in projects
Abu Arqoub, Muath; Ghanbaripour, Amir Naser; Langston, Craig - In: Built Environment Project and Asset Management 13 (2023) 4, pp. 509-534
Purpose This research aims to develop and test a model for measuring end-user satisfaction (EUS) in a practical manner …
Persistent link: https://www.econbiz.de/10014677753
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Employee productivity and service quality enhancement using ERP with knowledge management : a study in a power distribution company in the global context
Agrawal, Animesh; Diwakar, Hemant Kumar; Mukti, Suraj Kumar - In: International journal of knowledge management : IJKM ; … 16 (2020) 3, pp. 89-111
Persistent link: https://www.econbiz.de/10012303701
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Measuring end user satisfaction in enterprise resource planning in India
Sukumaran, Alagirisamy Kamatchi Subbiah - In: International journal of business information systems : … 21 (2016) 3, pp. 353-367
Persistent link: https://www.econbiz.de/10011520604
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