This paper addresses the existing methodological gap in assessing service modularity level. The study uses a qualitative approach and develops a technique to quickly and cost-effectively determine service modularity level. The theoretical framework builds on the principles of measurement theory,...

This paper addresses the existing methodological gap in assessing service modularity level. The study uses a qualitative approach and develops a technique to quickly and cost-effectively determine service modularity level. The theoretical framework builds on the principles of measurement theory,...

Las evaluaciones de impacto deben ir más allá de la simple evaluación de la magnitud de los efectos (el impacto medio) para determinar con quién ha tenido éxito un programa o política y de qué forma. Lo que constituye «éxito» y la forma de analizar y sintetizar los datos para responder...

A theory of change explains how activities are understood to produce a series of results that contribute to achieving the final intended impacts. It can be developed for any level of intervention – an event, a project, a programme, a policy, a strategy or an organization. In an impact...

One of the essential elements of an impact evaluation is that it not only measures or describes changes that have occurred but also seeks to understand the role of particular interventions (i.e., programmes or policies) in producing these changes. This process is known as causal attribution. In...

Evaluation relies on a combination of facts and values to judge the merit of an intervention. Evaluative criteria specify the values that will be used in an evaluation. While evaluative criteria can be used in different types of evaluations, this brief specifically addresses their use in impact...