Röglinger, Maximilian; Plattfaut, Ralf; Borghoff, Vincent - In: Business & Information Systems Engineering 64 (2022) 5, pp. 669-687
improvement, process reengineering, process innovation, and process drift. However, exogenous shocks, which lead to unintentional …, strategy, and business processes. This research note conceptualizes the interplay of exogenous shocks and BPM in terms of the …