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  • Search: subject:"Expectancy Disconfirmation Theory"
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Year of publication
Subject
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Customer satisfaction 6 Kundenzufriedenheit 6 Beziehungsmarketing 4 Consumer behaviour 4 Expectancy disconfirmation theory 4 Expectancy-disconfirmation theory 4 Konsumentenverhalten 4 Relationship marketing 4 Expectancy Disconfirmation Theory 3 Airline 2 B2B sales 2 Buyer satisfaction 2 Buyer-seller relationship 2 Corporate Social Responsibility 2 Corporate social responsibility 2 Dienstleistungsqualität 2 E-commerce 2 Erwartungsbildung 2 Expectation formation 2 Fluggesellschaft 2 Sales interaction 2 Service quality 2 Value added 2 expectancy disconfirmation theory 2 : Agritourism 1 Absatz 1 Agribusiness 1 Air passenger transport 1 Air transport 1 Airline attribute 1 Airline passenger's intention 1 Airline website quality 1 B-to-B-Marketing 1 Bad mood 1 Bangladesch 1 Bangladesh 1 Brand 1 Brand image 1 Brand management 1 Business-to-business marketing 1
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Online availability
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Undetermined 10 Free 2
Type of publication
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Article 14
Type of publication (narrower categories)
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Article in journal 10 Aufsatz in Zeitschrift 10 research-article 2
Language
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English 12 Undetermined 2
Author
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Hautamaki, Pia 2 Kaski, Timo Arvid 2 Kock, Heidi 2 Cai, Ruiying 1 Cavusgil, S. Tamer 1 Chi, Christina Geng-Qing 1 Deng, Lingfei 1 Elkhani, Naeimeh 1 Freeman, Susan 1 Grinstein, Amir 1 Han, JinYoung 1 Hasan, Md. Kamrul 1 Hyun, Soonchul 1 Islam, Md. Faridul 1 Jamshidi, Mir Hadi Moazen 1 Kim, Jong Min 1 Lee, Hanjun 1 Leung, Xi Y. 1 Lin, Chinho 1 Liu, Ying 1 Luo, Yi 1 Malkanthi, S. H. Pushpa 1 Mathras, Daniele 1 Pullins, Ellen 1 Pullins, Ellen Bolman 1 Routray, Jayant K 1 Shamsul Kamariah Abdullah 1 Soltani, Sheida 1 Suh, Yongmoo 1 Sun, Fangfang 1 Tang, Liang 1 Thai, Ngoc H. 1 Wang, Xi 1 Wei, Yu-Huei 1 Wen, Han 1 Xu, DaPeng 1 Ye, Qiang 1 Yew, Lew Tek 1 Young, Gary J. 1 Young, Spencer B. 1
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Institution
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ToKnowPress 1
Published in...
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Diversity, Technology, and Innovation for Operational Competitiveness: Proceedings of the 2013 International Conference on Technology Innovation and Industrial Management 1 Electronic commerce research and applications 1 Information & management : the internat. journal of management processes and systems ; journal of IFIP Users Group 1 International Journal of Agricultural Management 1 International business review : the official journal of the European International Business Academy 1 International journal of hospitality management 1 International journal of leisure and tourism marketing : IJLTM 1 Journal of Business & Industrial Marketing 1 Journal of Hospitality and Tourism Technology 1 Journal of air transport management 1 Journal of business research : JBR 1 Journal of public policy & marketing 1 The journal of business & industrial marketing 1 Tourism management : research, policies, practice 1
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Source
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ECONIS (ZBW) 10 RePEc 2 Other ZBW resources 2
Showing 11 - 14 of 14
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Buyer versus salesperson expectations for an initial B2B sales meeting
Kaski, Timo Arvid; Hautamaki, Pia; Pullins, Ellen; … - In: The journal of business & industrial marketing 32 (2017) 1, pp. 47-57
Persistent link: https://www.econbiz.de/10011609274
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Examining a hybrid model for e-satisfaction and e-loyalty to e-ticketing on airline websites
Elkhani, Naeimeh; Soltani, Sheida; Jamshidi, Mir Hadi Moazen - In: Journal of air transport management 37 (2014), pp. 36-44
Persistent link: https://www.econbiz.de/10010371474
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Gift or threat? : an examination of voice of the customer ; the case of MyStarbucksIdea.com
Lee, Hanjun; Han, JinYoung; Suh, Yongmoo - In: Electronic commerce research and applications 13 (2014) 3, pp. 205-219
Persistent link: https://www.econbiz.de/10011348322
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Measurement of Disconfirmation in Online Purchasing Behavior
Lin, Chinho; Wei, Yu-Huei - ToKnowPress
disconfirmation theory (EDT). Design/methodology/approach: A two-phase study is designed to collect data and 657 usable samples were …. The purpose of this study is to explore the disconfirmation in online purchase behavior based on the expectancy …
Persistent link: https://www.econbiz.de/10010737546
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