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  • Search: subject:"Expectancy violations theory"
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Subject
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Expectancy violations theory 8 expectancy violations theory 5 Consumer behaviour 4 Corporate Social Responsibility 4 Corporate reputation 4 Corporate social responsibility 4 Firmenimage 4 Konsumentenverhalten 4 Chatbot 3 Customer satisfaction 3 Kundenzufriedenheit 3 Theorie 3 Theory 3 crowdfunding 3 Anlageverhalten 2 Behavioural finance 2 Beziehungsmarketing 2 Communication 2 Crowdfunding 2 Kommunikation 2 Lab experiment 2 Prior experience 2 Relationship marketing 2 Reputation 2 Response delay 2 Response time 2 Social response theory 2 innovation 2 mixed methods 2 women's entrepreneurship 2 "Avoiding bad" 1 "Doing good" 1 Analysts' recommendations 1 Anlageberatung 1 Artificial intelligence 1 Attribution theory 1 Beschwerdemanagement 1 Boycott intention 1 Business ethics 1 Business start-up 1
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Undetermined 9 Free 4
Type of publication
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Article 13
Type of publication (narrower categories)
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Article in journal 11 Aufsatz in Zeitschrift 11 Article 2
Language
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English 13
Author
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Gnewuch, Ulrich 2 McKenny, Aaron F. 2 Milanov, Hana 2 Morana, Stefan 2 Seigner, Benedikt David Christian 2 Adam, Marc T. P. 1 Adam, Marc Thomas Philipp 1 Blumberg, Igor 1 Chandler, Jeffrey A. 1 Chang, Ying 1 Chen, Qi 1 Connelly, Brian L. 1 Fasaei, Hesam 1 Feng, Yuqiang 1 Grant, Stephanie M. 1 Grinstein, Amir 1 Hodge, Frank D. 1 Hoffmann, Nils Christian 1 Hoffmann, Stefan 1 Jansen, Justin 1 Li, Tiange 1 Li, Yina 1 Lin-Hi, Nick 1 Liu, Luning 1 Lu, Jiandong 1 Maedche, Alexander 1 Mathras, Daniele 1 Mädche, Alexander 1 Oo, Pyayt P. 1 Payne, G. Tyge 1 Sinha, Roshan K. 1 Tempelaar, Michiel 1 Thai, Ngoc H. 1 Tribble, Lori 1 Wang, Xiaolei 1 Wolfe, Marcus 1 Yin, Juelin 1 Young, Gary J. 1 Young, Spencer B. 1 Zachary, Miles A. 1
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Published in...
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Accounting, organizations and society : an international journal devoted to the behavioural, organizational and social aspects of accounting 1 Business & Information Systems Engineering 1 Business & information systems engineering 1 Journal of business ethics : JOBE 1 Journal of management 1 Journal of public policy & marketing 1 Long range planning : LRP ; international journal of strategic management 1 Management international review : MIR ; journal of international business 1 Strategic Entrepreneurship Journal 1 Strategic entrepreneurship journal : SEJ 1 Tourism management : research, policies, practice 1
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Source
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ECONIS (ZBW) 11 EconStor 2
Showing 1 - 10 of 13
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Striking a balance : the effect of capability and character reputation claims on crowdfunding performance
Chandler, Jeffrey A.; Wolfe, Marcus; Oo, Pyayt P. - 2025
Persistent link: https://www.econbiz.de/10015358228
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Who can claim innovation and benefit from it? Gender and expectancy violations in reward‐based crowdfunding
Seigner, Benedikt David Christian; Milanov, Hana; … - In: Strategic Entrepreneurship Journal 16 (2022) 2, pp. 381-422
in campaign texts has an ambiguous link to crowdfunding performance. We draw from Expectancy Violations Theory (EVT) and …
Persistent link: https://www.econbiz.de/10013383887
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Opposing Effects of Response Time in Human–Chatbot Interaction
Gnewuch, Ulrich; Morana, Stefan; Adam, Marc T. P.; … - In: Business & Information Systems Engineering 64 (2022) 6, pp. 773-791
delayed responses are perceived less positively. Drawing on social response theory and expectancy violations theory, this …
Persistent link: https://www.econbiz.de/10015179192
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Who can claim innovation and benefit from it? : gender and expectancy violations in reward-based crowdfunding
Seigner, Benedikt David Christian; Milanov, Hana; … - In: Strategic entrepreneurship journal : SEJ 16 (2022) 2, pp. 381-422
Persistent link: https://www.econbiz.de/10013326915
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Opposing effects of response time in human-chatbot interaction : the moderating role of prior experience
Gnewuch, Ulrich; Morana, Stefan; Adam, Marc Thomas Philipp - In: Business & information systems engineering 64 (2022) 6, pp. 773-791
Persistent link: https://www.econbiz.de/10013483368
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Social cognition of humanoid robots on customer tolerance of service failure
Chang, Ying; Zhang, Chubing; Li, Tiange; Li, Yina - 2024
Persistent link: https://www.econbiz.de/10015135933
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Emotional expression by artificial intelligence chatbots to improve customer satisfaction : underlying mechanism and boundary conditions
Zhang, Junbo; Chen, Qi; Lu, Jiandong; Wang, Xiaolei; … - In: Tourism management : research, policies, practice 100 (2024), pp. 1-19
Persistent link: https://www.econbiz.de/10014457628
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Virtue rhetoric in investor communications : setting up for a letdown?
Zachary, Miles A.; Connelly, Brian L.; Payne, G. Tyge; … - In: Journal of management 49 (2023) 2, pp. 741-770
Persistent link: https://www.econbiz.de/10013472462
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The value of core and noncore activity fit for corporate social responsibility : an expectation-based study of nonprofit hospitals
Mathras, Daniele; Grinstein, Amir; Young, Gary J.; … - In: Journal of public policy & marketing 42 (2023) 2, pp. 152-168
Persistent link: https://www.econbiz.de/10014228904
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Chain of blame : a multi-country study of consumer reactions towards supplier hypocrisy in global supply chains
Hoffmann, Nils Christian; Yin, Juelin; Hoffmann, Stefan - In: Management international review : MIR ; journal of … 60 (2020) 2, pp. 247-286
Persistent link: https://www.econbiz.de/10012229392
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