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  • Search: subject:"Expectation‐confirmation theory"
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Year of publication
Subject
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Consumer behaviour 23 Konsumentenverhalten 23 Customer satisfaction 16 Kundenzufriedenheit 15 Beziehungsmarketing 13 Relationship marketing 13 Expectation confirmation theory 12 Online retailing 10 Online-Handel 10 Expectation-confirmation theory 8 Theorie 8 Theory 8 Innovation adoption 7 Innovationsakzeptanz 7 Social Web 7 Social web 7 expectation confirmation theory 7 Confidence 5 Vertrauen 5 expectation-confirmation theory 5 Continuance intention 4 Dienstleistungsqualität 4 E-commerce 4 ECT 4 Electronic Commerce 4 Expectation Confirmation Theory 4 Service quality 4 Arbeitszufriedenheit 3 Brand management 3 Experiment 3 Hotel industry 3 Hotellerie 3 Job satisfaction 3 Markenführung 3 Apology 2 Assimilation-contrast model 2 Betriebliches Informationssystem 2 Brand 2 Brand image 2 Business intelligence system 2
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Online availability
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Undetermined 30 Free 5 CC license 1
Type of publication
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Article 43
Type of publication (narrower categories)
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Article in journal 36 Aufsatz in Zeitschrift 36 research-article 4 Article 1 conceptual-paper 1
Language
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English 42 Undetermined 1
Author
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Greve, Maike 2 Masuch, Kristin 2 Abdul Hafaz Ngah 1 Al-Hassan, Abeer A. 1 AlSokkar, Abdullah A. M. 1 Almajali, Dmaithan Abdelkarim 1 Alshinwan, Mohammad 1 Barnes, Stuart J. 1 Basten, Dirk 1 Belarmino, Amanda 1 Benlian, Alexander 1 Bhandari, Harveen 1 Black, William C. 1 Boo, Soyoung 1 Burleson, James 1 Busser, James A. 1 Cai, Shun 1 Cai, Xianling 1 Camacho, Sonia 1 Chand, Pawan Kumar 1 Chau, Patrick Y.K. 1 Cheng, Huiling 1 Chou, Sheng-Fang 1 Colline, Fredella 1 Dang-Pham, Duy 1 Dayal, Smita 1 Deng, Zhaohua 1 Dhir, Amandeep 1 Fan, Bonan 1 Fang, Bin 1 Ferreira, Caitlin 1 Fu, Xin 1 Haghshenas, Hanif 1 Han, Jinhee 1 Han, Wenjia 1 Hassanein, Khaled 1 Head, Milena 1 Hennel, Phil 1 Hidayah Ahmad Zamzuri, Nurul 1 Hinner, Michael B. 1
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Published in...
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Industrial Management & Data Systems 3 Journal of electronic commerce research : JECR 3 Electronic markets : EM ; the international journal of electronic commerce and business media 2 Information & management : the internat. journal of management processes and systems ; journal of IFIP Users Group 2 Journal of retailing and consumer services 2 Digital business 1 Economics and business review 1 Electronic Markets 1 EuroMed journal of business 1 Information & management : the international journal of information systems applications 1 Information systems research : ISR 1 Information technology & tourism 1 International Journal of Culture, Tourism and Hospitality Research 1 International journal of business and globalisation : IJBG 1 International journal of contemporary hospitality management 1 International journal of e-business research : an official publication of the Information Resources Management Association 1 International journal of hospitality management 1 International journal of networking and virtual organisations : IJNVO 1 International journal of services technology and management 1 International journal of technology marketing : IJTMkt 1 Journal of Hospitality and Tourism Technology 1 Journal of business research : JBR 1 Journal of decision systems 1 Journal of fashion marketing and management 1 Journal of global information management : an official publication of the Information Resources Management Association 1 Journal of hospitality marketing & management 1 Journal of internet commerce 1 Journal of science and technology policy management : JSTPM 1 Journal of strategic marketing 1 Journal of travel and tourism marketing 1 Project management journal : PMJ 1 Technological forecasting & social change : an international journal 1 Total quality management & business excellence 1
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Source
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ECONIS (ZBW) 36 Other ZBW resources 5 BASE 1 EconStor 1
Showing 31 - 40 of 43
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The effects of transforming mobile services into mobile promotions
Hsieh, Jung-Kuei - In: Journal of business research : JBR 121 (2020), pp. 195-208
Persistent link: https://www.econbiz.de/10012417338
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Do bad experiences loom larger than good ones? : the role of prior purchase experiences on the effectiveness of IS certifications
Siegfried, Nils; Winkler, Nane; Benlian, Alexander - In: Journal of decision systems 29 (2020) 2, pp. 79-101
Persistent link: https://www.econbiz.de/10012256334
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Outsourcing success in the eye of the beholder : examining the impact of expectation confirmation theory on IT outsourcing
Wolverton, Colleen Carraher; Hirschheim, Rudy A.; … - In: Information & management : the internat. journal of … 57 (2020) 6, pp. 1-15
Persistent link: https://www.econbiz.de/10012293434
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Customers complaints in online shopping : the role of signal credibility
Hu, Mingyao; Rabinovich, Elliot; Hou, Hanping - In: Journal of electronic commerce research : JECR 16 (2015) 2, pp. 95-108
Persistent link: https://www.econbiz.de/10011296865
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Continuous intention of entry-level MIS professionals to stay working in the MIS field : the effect of Wasta and skill-job fit
Rouibah, Kamel; Al-Hassan, Abeer A. - In: Journal of global information management : an official … 27 (2019) 2, pp. 136-158
Persistent link: https://www.econbiz.de/10012017839
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Understanding blog continuance: a model comparison approach
Shiau, Wen‐Lung; Chau, Patrick Y.K. - In: Industrial Management & Data Systems 112 (2012) 4, pp. 663-682
Purpose – The purpose of this paper is to understand blog continuance. Specifically, this paper aims to compare two theoretical models and an integrated model to identify which theoretical models best predicts blog continuance intention. Design/methodology/approach – An empirical study was...
Persistent link: https://www.econbiz.de/10014824392
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Value-oriented supply chain risk management: you get what you expect
Trkman, Peter; Oliveira, Marcos Paulo Valadares de; … - In: Industrial Management & Data Systems 116 (2016) 5, pp. 1061-1083
attention to SCRM. The purpose of this paper is to use expectation confirmation theory to investigate the reasons for that … emphasise the value potentially generated by SCRM. Originality/value – Use of expectation confirmation theory to investigate the … confirmation theory the authors stipulate that the primary reason is in companies’ attitudes towards SCRM. Their main expectation …
Persistent link: https://www.econbiz.de/10014826077
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Relationships and trust in perceiving price fairness : an exploratory study
Hinner, Michael B. - In: Economics and business review 2 (2016) 2, pp. 54-73
Persistent link: https://www.econbiz.de/10011535216
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Explaining usage of process modeling grammars : comparing three theoretical models in the study of two grammars
Recker, Jan C. - 2010
Our objective was to determine the factors that lead users to continue working with process modeling grammars after their initial adoption. We examined the explanatory power of three theoretical models of IT usage by applying them to two popular process modeling grammars. We found that a hybrid...
Persistent link: https://www.econbiz.de/10009483458
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Insights into individual's online shopping continuance intention
Mohamed, Norshidah; Hussein, Ramlah; Hidayah Ahmad … - In: Industrial Management & Data Systems 114 (2014) 9, pp. 1453-1476
research uses the Expectation Confirmation Theory and Technology Acceptance Model as theoretical foundations to develop a model …
Persistent link: https://www.econbiz.de/10014825874
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