Search Results - subject:"Expectation confirmation"

A multi-theoretical view on social media continuance intention : combining theory of planned behavior, expectation-confirmation model and consumption values

Mohammadi, Mohammad Mehrabioun - In: Digital business 4 (2024) 1, pp. 1-21

This research introduces an innovative multi-theoretical model that combines Expectation-Confirmation Theory, Theory of … significance of the Theory of Consumption Values and Expectation-Confirmation Theory constructs. Furthermore, this study enriches …

Persistent link: https://www.econbiz.de/10015052132

The moderating effect of perceived risk on users' continuance intention for FinTech services

Jangir, Kshitiz; Sharma, Vikas; Taneja, Sanjay; … - In: Journal of Risk and Financial Management 16 (2023) 1, pp. 1-16

FinTech services. The new model, which was based on the Expectation Confirmation Model, was created to achieve the study's aim …

Persistent link: https://www.econbiz.de/10014332796

Unveiling the dynamics of expectation, flow, enjoyment, and satisfaction : drivers of continued subscription intentions among Netflix users

Masao, Muhammad; Salehudin, Imam - In: The South East Asian journal of management 17 (2023) 2, pp. 96-121

Persistent link: https://www.econbiz.de/10014429049

The moderating effect of perceived risk on users' continuance intention for FinTech services

Jangir, Kshitiz; Sharma, Vikas; Taneja, Sanjay; … - In: Journal of risk and financial management : JRFM 16 (2023) 1, pp. 1-16

FinTech services. The new model, which was based on the Expectation Confirmation Model, was created to achieve the study's aim …

Persistent link: https://www.econbiz.de/10014295456

Factors affecting continuance intention of M-government : an empirical study

Alshammari, Thamer - In: International journal of e-business research : IJEBR ; … 19 (2023) 1, pp. 1-23

Persistent link: https://www.econbiz.de/10015051239

Using mobile health apps during the Covid-19 pandemic in a developing country for business sustainability

Gaber, Hazem Rasheed; Hassan, Lamiaa Mostafa - In: Cogent Business & Management 9 (2022) 1, pp. 1-20

model (TAM) and the expectation-confirmation model (ECM). An online survey was used to collect the data from 442 actual …

Persistent link: https://www.econbiz.de/10014505611

How many likes are good enough? : an evaluation of social media performance

Ferreira, Caitlin; Robertson, Jeandri; Reyneke, Mignon - In: Journal of internet commerce 21 (2022) 3, pp. 341-363

Persistent link: https://www.econbiz.de/10013352910

Using mobile health apps during the Covid-19 pandemic in a developing country for business sustainability

Gaber, Hazem Rasheed; Hassan, Lamiaa Mostafa - In: Cogent business & management 9 (2022) 1, pp. 1-20

model (TAM) and the expectation-confirmation model (ECM). An online survey was used to collect the data from 442 actual …

Persistent link: https://www.econbiz.de/10014444539

Understanding continued smartwatch usage: the role of emotional as well as health and fitness factors

Siepmann, Carolin; Kowalczuk, Pascal - In: Electronic Markets 31 (2021) 4, pp. 795-809

emotional factors encouraging or impeding consumers to continuously use smartwatches. We build upon the expectation-confirmation …

Persistent link: https://www.econbiz.de/10014501937

What to do after a data breach? Examining apology and compensation as response strategies for health service providers

Masuch, Kristin; Greve, Maike; Trang, Simon - In: Electronic Markets 31 (2021) 4, pp. 829-848

compensation) affect customer reactions after a data breach in the specific context of fitness trackers. Drawing on expectation … confirmation theory, we argue that the recovery actions derived from practice, apology, and compensation address the assimilation …

Persistent link: https://www.econbiz.de/10014502069