This paper explores investment appraisals restrained by various sources of uncertainty and influenced by socially responsible investment (SRI) thinking. Of particular interest in this paper is to assess the additional aspects of investment appraisals that derive from SRI thinking together with...

There have been few studies that investigate the reasons that dissatisfied customers stay with service organisations. Further, there have been no studies that have investigated a range of factors simultaneously in a single model in the business services sector. This paper attempts to address...

During the early nineties, the Council of Logistics Management started publishing studies where Reverse Logistics was recognized as being relevant both for business and society (Stock, 1992). Other studies followed stressing the opportunities on reuse and recycling (Kopicki et al., 1993),...

During the early nineties, the Council of Logistics Management started publishing studies where Reverse Logistics was recognized as being relevant both for business and society (Stock, 1992). Other studies followed stressing the opportunities on reuse and recycling (Kopicki et al., 1993),...

At present, disclosure of intellectual capital information is done by very few leading companies, purely on a 'voluntary' basis. Unfortunately, the omission of IC information may adversely influence the quality of decisions made by shareholders, or lead to material misstatements. This study...

Identifying and assessing the benefits of mobile technology in a business context is often problematic. In this paper we start from the position that the benefits of mobile technology are hard to quantify in isolation, and that the unit of analysis to identify value should be the business...

Knowledge is a key resource that must be managed within organisations and across collaborative enterprise networks. In particular, the two major challenges that such organisations face are ensuring that they have the appropriate knowledge to support their operations and ensuring that they...

Although several wood industry experts advocate the need for more product development in the industry, few studies have investigated the actual product development process in this context. This explorative study investigates innovation, specifically product development, in the Swedish and...

Although several wood industry experts advocate the need for more product development in the industry, few studies have investigated the actual product development process in this context. This explorative study investigates innovation, specifically product development, in the Swedish and...