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The determinant factors of continuance use of customer service chatbot in Indonesia e-commerce :
extended
expectation
confirmation
theory
Sundjaja, Arta Moro
;
Utomo, Prio
;
Colline, Fredella
- In:
Journal of science and technology policy management : JSTPM
16
(
2025
)
1
,
pp. 182-203
Persistent link: https://www.econbiz.de/10015206785
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