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~isPartOf:"International journal of hospitality management"
~person:"Shum, Cass"
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Shum, Cass
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International journal of hospitality management
International journal of contemporary hospitality management
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A model of hospitality leadership competency for frontline and director-level managers : which competencies matter more?
Shum, Cass
;
Gatling, Anthony
;
Shoemaker, Stowe
- In:
International journal of hospitality management
74
(
2018
),
pp. 57-66
Persistent link: https://www.econbiz.de/10011924601
Saved in:
2
The influence of hospitality leaders' relational transparency on followers' trust and deviance behaviors : mediating role of behavioral integrity
Gatling, Anthony
;
Shum, Cass
;
Book, Laura
;
Bai, Billy
- In:
International journal of hospitality management
62
(
2017
),
pp. 11-20
Persistent link: https://www.econbiz.de/10011702627
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