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Search: subject:"FLE adaptability"
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Arbeitsleistung
4
Arbeitszufriedenheit
4
FLE adaptability
4
Job performance
4
Job satisfaction
4
Structural equation model
3
Strukturgleichungsmodell
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job satisfaction
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job performance
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structural equation modelling
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CRM
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FLE work performance
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English
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Mekoth, Nandakumar
4
Sony, Michael
4
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International journal of business excellence
1
International journal of process management and benchmarking : IJPMB
1
International journal of services and operations management
1
Journal of retailing and consumer services
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ECONIS (ZBW)
4
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The mediation role of frontline employee adaptability between service orientation and job outcomes : evidence from Indian power sector
Sony, Michael
;
Mekoth, Nandakumar
- In:
International journal of business excellence
11
(
2017
)
3
,
pp. 357-380
Persistent link: https://www.econbiz.de/10011734407
Saved in:
2
Workplace spirituality, frontline employee adaptability and job outcomes : an empirical study
Sony, Michael
;
Mekoth, Nandakumar
- In:
International journal of process management and …
7
(
2017
)
4
,
pp. 437-465
Persistent link: https://www.econbiz.de/10011857484
Saved in:
3
The relationship between emotional intelligence, frontline employee adaptability, job satisfaction and job performance
Sony, Michael
;
Mekoth, Nandakumar
- In:
Journal of retailing and consumer services
30
(
2016
),
pp. 20-32
Persistent link: https://www.econbiz.de/10011473126
Saved in:
4
FLE
adaptability
in high contact and high customisable services : theoretical underpinnings and conceptual model
Sony, Michael
;
Mekoth, Nandakumar
- In:
International journal of services and operations management
19
(
2014
)
1
,
pp. 49-82
Persistent link: https://www.econbiz.de/10010474492
Saved in:
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