Purpose – Although research indicates the importance of oral information, our understanding of it remains limited. This paper accordingly aims to suggest that some utterances are oral documents and explore how to identify them. Design/methodology/approach – This study analyzes certain oral...

Purpose – “Oral documents in concept and in situ , part I” aims to conceptualize and provide a means to empirically observe an oral document. Part II aims to report the results of continued analysis of the oral data gathered to increase understanding of one type of document, i.e. a...