Ookalkar, A.D.; Joshi, Anil G.; Ookalkar, Dhananjay S. - In: International Journal of Quality & Reliability Management 26 (2009) 8, pp. 817-830
Purpose – The quality of haemodialysis process is a prime concern in renal care. This study, carried out at one of the leading Hospitals in Central India, providing kidney care and dialysis, aims to identify areas in the haemodialysis unit needing special attention, to improve process quality...