This study examines whether and how implementation of high-performance work systems (HPWS) by first-line managers … relates to work unit performance. We hypothesized and tested a positive relationship between first-line managers … and practice by providing an evidence-base of the proclaimed importance of first-line managers in establishing effective …

conducted with 24 first-line managers within Swedish psychiatric healthcare. The analysis was made using Cherns’ ten socio … effects on the learning processes in the Lean implementation. The role and responsibility of first-line managers were unclear … this study is that decision makers, senior managers, first-line managers and psychiatrists can be supported in reaching …