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Year of publication
Subject
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SADC countries 852 SADC-Staaten 852 Regional economic integration 215 Regionale Wirtschaftsintegration 215 Southern Africa 201 Südliches Afrika 201 Service quality 181 Salespeople 180 Verkaufspersonal 179 Dienstleistungsqualität 178 Wirtschaftsintegration 178 Economic integration 177 Südafrika 162 International economic relations 146 Internationale Wirtschaftsbeziehungen 146 Relationship marketing 131 Beziehungsmarketing 130 Arbeitsverhalten 129 Work behaviour 129 Job satisfaction 128 South Africa 125 Arbeitszufriedenheit 124 Customer satisfaction 108 Kundenzufriedenheit 106 Frontline employees 103 Customer service 100 Kundenservice 98 Arbeitskräfte 95 Workforce 95 Service industry 88 Dienstleistungssektor 87 SADC 83 Consumer behaviour 74 Konsumentenverhalten 74 Leistungsmotivation 74 Work motivation 74 Economic growth 73 Wirtschaftswachstum 73 Entwicklung 59 Afrika 58
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Online availability
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Undetermined 472 Free 269 CC license 28
Type of publication
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Article 920 Book / Working Paper 478 Journal 8 Other 1
Type of publication (narrower categories)
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Article in journal 701 Aufsatz in Zeitschrift 701 Graue Literatur 240 Non-commercial literature 240 Aufsatz im Buch 102 Book section 102 Working Paper 100 Arbeitspapier 93 research-article 64 Konferenzschrift 63 Conference proceedings 51 Collection of articles of several authors 45 Sammelwerk 45 Hochschulschrift 20 Thesis 13 Amtsdruckschrift 12 Government document 12 Article 8 Aufsatzsammlung 7 Bibliografie enthalten 7 Bibliography included 7 Case study 4 Fallstudie 4 Mehrbändiges Werk 4 Multi-volume publication 4 Bibliografie 3 conceptual-paper 3 Amtliche Publikation 2 No longer published / No longer aquired 2 Statistics 2 Statistik 2 review-article 2 viewpoint 2 Advisory report 1 Bibliography 1 Bildband 1 Conference paper 1 Congress Report 1 Country report 1 Diskette 1
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Language
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English 1,335 German 31 Undetermined 30 French 11 Norwegian 1 Portuguese 1 Russian 1
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Author
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Hartzenberg, Trudi 9 Townsend, Keith 9 Hansohm, Dirk 8 Le Roux, Pierre 8 Czura, Kristina 7 Edwards, Lawrence 7 Englmaier, Florian 7 Ho, Hoa 7 Spantig, Lisa 7 Debrun, Xavier 6 Groth, Markus 6 Heshmati, Almas 6 Jenkins, Carolyn 6 Karatepe, Osman M. 6 Masson, Paul R. 6 Matambalya, Francis A. S. T. 6 Nzimande, Ntokozo Patrick 6 Rukuni, Mandivamba 6 Solnet, David 6 Asonuma, Tamon 5 Barnes, Donald C. 5 Kajalo, Sami 5 Lindblom, Arto 5 Makochekanwa, Albert 5 Mathies, Christine 5 Meyn, Mareike 5 Mitronen, Lasse 5 Munslow, Barry 5 Munyinda, K. 5 Patterson, Paul G. 5 Roberts, Simon 5 Robinson, Zurika 5 Subramony, Mahesh 5 Thomas, Lynne 5 Zerihun, Mulatu Fekadu 5 Afesorgbor, Sylvanus Kwaku 4 Aladwan, Khaled 4 Babakus, Emin 4 Baker, Thomas L. 4 Behar, Alberto 4
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Institution
All
Südafrikanische Entwicklungsgemeinschaft 21 Southern African Development Coordination Conference 10 Southern African Development Co-ordination Conference <1992, Maputo> 8 Botswana Institute for Development Policy Analysis 4 Export Import Bank of India 4 Southern African Development Co-ordination Conference <1991, Windhuk> 4 Development Bank of Southern Africa 3 Food Security Research in Southern Africa Project 3 South African Institute of International Affairs 3 Southern African Political Economy Series Trust 3 W.E. Upjohn Institute for Employment Research 3 Commonwealth Secretariat 2 European Economic and Social Committee 2 FAO 2 International Organization for Migration 2 Mathematica Policy Research 2 Nordiska Afrikainstitutet 2 OECD 2 OECD / Development Centre 2 Seminar on Another Development for SADCC <1985, Maseru> 2 Southern African Centre for Co-operation in Agricultural Research 2 Southern African Development Co-ordination Conference <1986, Harare> 2 Southern African Development Community / Law Journal Trust 2 Southern African Development Coordination Conference / Energy Sector 2 Southern African Development Coordination Conference / Post Production Food Industry Advisory Unit 2 Southern African Trade Union Co-ordination Council 2 UNCTAD 2 University of the Western Cape / Centre for Southern African Studies 2 Vereinte Nationen / Wirtschaftskommission für Afrika 2 Weltwirtschaftsforum 2 Africa Institute of South Africa 1 African Academy of Sciences 1 African Capacity Building Foundation 1 Angola 1 Bank of Namibia / Research Department 1 Beijerinstitutet 1 Botswana / Department of Information and Broadcasting 1 Botswana / Women's Affairs Division 1 Castalia 1 Centre de Coopération pour les Recherches Agricoles en Afrique Australe (SACCAR) 1
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Published in...
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International journal of hospitality management 25 Journal of service research 25 Monitoring regional integration in Southern Africa : yearbook 24 The journal of services marketing 24 Journal of business research : JBR 23 Working paper / World Institute for Development Economics Research 19 The South African journal of economics 18 International journal of contemporary hospitality management 16 Journal of retailing and consumer services 16 International Journal of Contemporary Hospitality Management 15 Journal of service research : JSR 14 Journal of service management 13 Journal of Services Marketing 12 Journal of retailing 12 The service industries journal 9 African journal of business and economic research : AJBER 7 Development Southern Africa : quarterly journal 7 Food policy : economics planning and politics of food and agriculture 7 International journal of human resource management 7 Journal of the Academy of Marketing Science 7 Working paper 7 Cogent economics & finance 6 Household and national food security in Southern Africa : [proceedings of the 4th Annual Conference on Food Security Research in Southern Africa, October 31 - November 3, 1988] 6 Private and public sectors: towards a balance 6 Psychology & marketing 6 Southern Africa: food security policy options : [proceedings of the 3rd Annual Conference on Food Security Research in Southern Africa, 1 - 5 November, 1987] 6 African development review 5 Afrique contemporaine : la revue de l'Afrique et du développement 5 Asian African journal of economics and econometrics 5 Discussion paper series / IZA 5 European Journal of Marketing 5 FOPRISA report 5 Journal of service theory and practice 5 Public management review 5 Regional integration in the global south : external influence on economic cooperation in ASEAN, MERCOSUR and SADC 5 Regional trade integration, economic growth and poverty reduction in Southern Africa 5 Tourism management perspectives : TMP 5 Tydskrif vir studies in ekonomie en ekonometrie : SEE 5 AERC research paper 4 Applied economics 4
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Source
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ECONIS (ZBW) 1,288 Other ZBW resources 72 RePEc 27 EconStor 15 BASE 5
Showing 1 - 10 of 1,407
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Frontline service innovation within an agricultural retail, trade and services organisation
Nieder-Heitmann, Marietjie; Malan, Dirk J. - In: South African journal of business management 54 (2023) 1, pp. 1-12
service innovation among frontline employees. The purpose of this article was to explore and empirically evaluate a … theoretical model identifying the antecedents of frontline service innovation among frontline employees within an agricultural … method was employed in the current study. Paper-and-pencil questionnaires were utilised to gather data from 150 frontline …
Persistent link: https://www.econbiz.de/10014536037
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Unintended consequences of in-store technology for frontline employees : an empirics-first approach
Nanni, Anastasia; Ordanini, Andrea - In: Journal of the Academy of Marketing Science 53 (2025) 1, pp. 129-149
Persistent link: https://www.econbiz.de/10015192986
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Tipping privacy : the detrimental impact of observation on non-tip responses
Warren, Nathan B.; Hanson, Sara - In: Journal of business research : JBR 186 (2025), pp. 1-14
Persistent link: https://www.econbiz.de/10015156893
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Antecedents and outcomes of enabling HR practices : the paradox of consistency and flexibility
Pak, Jongwook; Heidarian Ghaleh, Hossein; Ma, Zhenzhong; … - 2025
Persistent link: https://www.econbiz.de/10015359405
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Digital financial inclusion and economic growth : the moderating role of institutions in SADC countries
Meniago, Christelle - 2025
The purpose of this research is to examine the relationship between digital financial inclusion and economic growth in the SADC countries, while exploring the crucial moderating role of institutions. The digital financial inclusion (DFI) and institutional quality indices were constructed via...
Persistent link: https://www.econbiz.de/10015338405
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Do public frontline managers involve frontline professionals in managerial decision-making in response to crisis? : evidence from Danish hospitals during COVID-19
Østergaard-Nielsen, Mathias Rask - 2025
Persistent link: https://www.econbiz.de/10015373991
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Taxing experiences : theorizing negative incidents at the frontlines
Keulemans, Shelena; Schaap, Dorian - 2025
Persistent link: https://www.econbiz.de/10015374142
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The impact of corruption on economic growth in SADC
Chizema, Darlington; Mabugu, Ramos E.; Meniago, Christelle - In: Economies : open access journal 13 (2025) 4, pp. 1-14
This study analyses the long-term impacts of corruption on economic growth within the Southern African Development Community (SADC) region, using data spanning 2005 to 2022. Through econometric modelling covering SADC countries, the research investigates the influence of corruption on the...
Persistent link: https://www.econbiz.de/10015409968
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Staying with the trouble : what do the frontline need to do to be recognised as leadership actors?
Carroll, Brigid Jan - In: Leadership 21 (2025) 3, pp. 171-181
Persistent link: https://www.econbiz.de/10015421453
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The threshold effects of exchange rates on agricultural exports : a flow from South Africa to the Southern African development community
Nthebe, Confidence Tselane; Mosikari, Teboho Jeremiah - In: Economies : open access journal 13 (2025) 2, pp. 1-22
The impact of exchange rates is a significant concern affecting trade in the SADC region. This study's purpose is to assess the threshold effects of exchange rates on agricultural exports from SA to SADC from 2010 to 2022. A panel threshold estimation technique is applied to assess the exchange...
Persistent link: https://www.econbiz.de/10015210391
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