Engström, Truls E.J.; Westnes, Petter; Furdal Westnes, … - In: Journal of Intellectual Capital 4 (2003) 3, pp. 287-303
A single embedded case study design was applied to evaluate the intellectual capital of 13 hotels in the Radisson SAS Hotels and Resorts hotel chain. By using the ICAP methodology and multiple source data the study investigated the knowledge and data produced by an intellectual capital...
