Purpose – This work aims to investigate the sensitivity of ranking performance with respect to the topic distribution of queries selected for ranking evaluation. Design/methodology/approach – The authors reweight queries used in two TREC tasks to make them match three real background topic...

Purpose – The purpose of this paper is to introduce two new automatic methods for evaluating the performance of search engines. The reported study uses the methods to experimentally investigate which search engine among three popular search engines (Ask.com, Bing and Google) gives the best...

Purpose – The purpose of this paper is to explore the extent to which the standardized IT deployment strategy is employed within the manufacturing‐exporting firms in Jordan. Design/methodology/approach – A total of 500 self‐administered questionnaires are delivered to a random sample...

Purpose – The purpose of this paper is to look at product reviews from a cross‐cultural perspective. Product reviews are potentially an influential form of marketing communication, as well as a predictor of sales performance. With Hofstede's typology as a backdrop, the basic proposition of...

Purpose – The purpose of this paper is to explore an evaluation approach and to develop a model of web site evaluation that includes the specification of evaluation criteria, key issues to discuss and recommendations for improving the web site – in this case, that of the Community Social...

Purpose – The purpose of this paper is to evaluate the Filipino search engine, Yehey! against what has become the industry standard, Google. Design/methodology/approach – A total of 14 queries were submitted to Yehey! and Google. The top ten sites returned from each were examined for dates...

Purpose – This paper aims to investigate the evolution of operations management (OM) research along two major dimensions from 1977 to 2003 and discusses possible paths for research progression in the future. Design/methodology/approach – To identify OM research papers, a careful definition...

Purpose – To outline the potential hazards of a purely numerical approach to evaluating development professionals and development programs. Design/methodology/approach – Narrative paper outlining various means used to assess a library development program. Findings – Library development...