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Search: subject:"Fuzzy requests"
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What
fuzzy
requests
bring to frontline employees : an absorptive capacity theory perspective
Li, Xiaodong
;
Liu, Zibing
;
Ren, Ai
;
Gong, Bengang
- In:
Journal of retailing and consumer services
67
(
2022
),
pp. 1-11
Persistent link: https://www.econbiz.de/10013364458
Saved in:
2
Customer compliance with employee
fuzzy
requests
in service encounters : a self-determination theory perspective
Teng, Teng
;
Zhang, Shengliang
;
Li, Xiaodong
;
Chen, Yuan
- In:
Service business
14
(
2020
)
2
,
pp. 217-240
Persistent link: https://www.econbiz.de/10012304231
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