"Reveals why some organizations succeed at collaboration while others fail. The author goes inside Boeing, Toyota, Mayo Clinic, Industrial Light & Magic and other companies to uncover key elements of collaboration success including deserialization"--Provided by publisher

"Uncertainty is inherent in human existence and can be an opportunity or a fundamental problem for individuals and organizations. The environment of actors, individuals and organizations alike, is uncertain (Ahrne 1994), which means that we cannot predict the outcomes of actions. This is to say...