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Journal of consumer policy : consumer issues in law, economics and behavioural sciences
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"If it's easy to read, it's easy to claim" : the effect of the readability of insurance contracts on consumer expectations and conflict behaviour
Boom, W. H. van
;
Desmet, Pieter T. M.
;
Dam, Mark van
- In:
Journal of consumer policy : consumer issues in law, …
39
(
2016
)
2
,
pp. 187-197
Persistent link: https://www.econbiz.de/10011690114
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