Consulting underwent many significant changes which resulted in important and structural modification of the whole business. In the 1980's consulting was mere advisory for CEOs: the growth of potential users brought to the development of specific competences and approaches, thus creating new...

The competitive context in which companies operate has changed with increasing globalization which continues to have an impact. The market-driven companies, with a superior ability to understand the markets and attract and retain its high-value customers, must take account of the stepping up of...