This qualitative study captures the development of conflicts and emotions in virtual teams (VTs) and identifies strategies for preventing escalation of affective conflict to enhance VT performance. Participants were 45 university students organized into eight VTs for a class project. All...

Purpose – The purpose of this paper is to determine the extent to which team processes vary between team types, as well as the relative importance of these processes for different team types. Design/methodology/approach – A survey study evaluated a sample of 316 members of various work teams...