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  • Search: subject:"Guests' satisfaction"
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Year of publication
Subject
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Consumer behaviour 4 Customer satisfaction 4 Hotel industry 4 Hotellerie 4 Konsumentenverhalten 4 Kundenzufriedenheit 4 Dienstleistungsqualität 3 Service quality 3 TOPSIS 3 fuzzy numbers 3 hotel guests' satisfaction 3 Fuzzy sets 2 Fuzzy-Set-Theorie 2 Guests' satisfaction 2 Holiday behaviour 2 Urlaubsverhalten 2 guest nationality 2 key hotel attributes 2 multicultural analysis 2 Age group 1 Altersgruppe 1 Full-service hotels 1 Gastgewerbe 1 Gender 1 Geschlecht 1 Hospitality 1 Hospitality industry 1 Hotel service 1 Mamaia resort 1 Moderator 1 Multi-criteria analysis 1 Multikriterielle Entscheidungsanalyse 1 Nigeria 1 Online reviews 1 Religion 1 Religious affiliation 1 SERVQUAL 1 Satisfaction 1 Zufriedenheit 1 age 1
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Online availability
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Undetermined 3 Free 2 CC license 1
Type of publication
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Article 5
Type of publication (narrower categories)
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Article in journal 3 Aufsatz in Zeitschrift 3 Article 1 Aufsatz im Buch 1 Book section 1 Conference paper 1 Konferenzbeitrag 1
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Language
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English 5
Author
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Martín, Juan Carlos 3 Rudchenko, Veronika 2 Sánchez-Rebull, María-Victoria 2 Bode, Oana Ruxandra 1 Chifu, Ioan Cristian 1 Ezeh, Precious Chikezie 1 Kulcsár, Erika 1 Negrușa, Adina Letiția 1 Nkamnebe, Anayo D. 1 Okeke, Titus Chukwuemezie 1 Rudchenko, V. 1 Sánchez-Rebull, M. V. 1
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Published in...
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Administrative Sciences 1 Administrative Sciences : open access journal 1 Fuzzy economic review : the review of the International Association for Fuzzy-Set Management and Economy 1 Journal of Islamic marketing 1 Remodelling Businesses for Sustainable Development : 2nd International Conference on Modern Trends in Business, Hospitality, and Tourism, Cluj-Napoca, Romania, 2022 1
Source
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ECONIS (ZBW) 4 EconStor 1
Showing 1 - 5 of 5
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Exploring relevant factors influencing guests' satisfaction : case study - 4* and 5* hotels in Mamaia Resort
Negrușa, Adina Letiția; Chifu, Ioan Cristian; Bode, … - In: Remodelling Businesses for Sustainable Development : …, (pp. 85-101). 2023
Persistent link: https://www.econbiz.de/10013536144
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The role of nationality and hotel class on guests' satisfaction: A fuzzy-TOPSIS approach applied in Saint Petersburg
Martín, Juan Carlos; Rudchenko, Veronika; … - In: Administrative Sciences 10 (2020) 3, pp. 1-24
guests' satisfaction; (2) customers are, in general, more elastic in three-star hotels than in four-star hotels; (3) welcome …
Persistent link: https://www.econbiz.de/10012612198
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Cover Image
The role of nationality and hotel class on guests' satisfaction : a fuzzy-TOPSIS approach applied in Saint Petersburg
Martín, Juan Carlos; Rudchenko, Veronika; … - In: Administrative Sciences : open access journal 10 (2020) 3/68, pp. 1-24
guests' satisfaction; (2) customers are, in general, more elastic in three-star hotels than in four-star hotels; (3) welcome …
Persistent link: https://www.econbiz.de/10012271640
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Cover Image
Moderating role of religion in the relationship between SERVQUAL dimensions and hotel guest satisfaction
Ezeh, Precious Chikezie; Okeke, Titus Chukwuemezie; … - In: Journal of Islamic marketing 13 (2022) 12, pp. 2542-2562
Persistent link: https://www.econbiz.de/10013536340
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Hotel guests' satisfaction : a segmentation analysis based on age and gender using topsis fuzzy methodology
Martín, Juan Carlos; Sánchez-Rebull, M. V.; Rudchenko, V. - In: Fuzzy economic review : the review of the International … 23 (2018) 2, pp. 63-85
Persistent link: https://www.econbiz.de/10012064955
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