World Bank missions to Ghana were undertaken in June and October 1999 as part of a diagnosis of M&E capacities and related development options in Ghana. The government has an ambitious program of reform to improve public sector management -reforms planned or underway include a significant...

The globalization of information-satellite TV, internet, phone and fax-serves to enhance citizens' awareness of their rights, obligations, options and alternatives and strengthens demands for greater accountability from the public sector. However, the power of accountability is significantly...

HIV/AIDS imposes enormous economic, social, health, and human costs and will continue to do so for the foreseeable future. The challenge is particularly acute in Sub-Saharan Africa, home to two-thirds (22.5 million) of the people living with HIV/AIDS globally, and where HIV/AIDS has become the...

The report presents the findings of a survey of public officials in Guyana, whose views were sought in a wide range of civil service issues - from personnel management, to rewards, and disciplinary actions, and, from budget environment to corruption. Answers were used to test some prior...

This paper has four objectives: 1. To offer an analysis of public administration reform experiences in a set of countries chosen to illustrate the range and depth of recent administrative change. 2. To pick out from this analysis those variables that seem particularly relevant to the current...

Efforts by governments, donors, and civil society alike to improve governance, accountability, and development results on the ground have heightened attention to the idea that citizens can contribute to better public services by holding their policy makers, providers, and program managers...