Wang, Tsung-Yin; Ke, Jau-Chuan; Wang, Kuo-Hsiung; Ho, … - In: Mathematical Methods of Operations Research 63 (2006) 2, pp. 371-384
unequal mean service rates for an M/M/3 queue with heterogeneous servers, and then extend the results to an M/M/R queue with … heterogeneous servers. We also develop the confidence interval formula for the parameter ρ, the probability of empty system P … <Subscript>0</Subscript>, and the expected number of customers in the system E[N], of an M/M/R queue with heterogeneous servers …