Purpose – Sports’ team websites are the front door to their relationship management programs with teams’ fan bases. As such, consumer attitudes toward these websites are a vital and important measure for the success of a team's CRM program. The purpose of this paper is to present the...

An interesting aspect of British research on unions based on the Workplace Industrial/ Employment Relations Surveys has been the apparent shift in union impact on establishment performance in the decade of the 1990s compared with the 1980s – and the recent scramble to explain the phenomenon....

An interesting aspect of British research on unions based on the Workplace Industrial/Employment Relations Surveys has been the apparent shift in union impact on establishment performance in the decade of the 1990s compared with the 1980s - and the recent scramble to explain the phenomenon. In...

An interesting aspect of British research on unions based on the Workplace Industrial/ Employment Relations Surveys has been the apparent shift in union impact on establishment performance in the decade of the 1990s compared with the 1980s – and the recent scramble to explain the phenomenon....