Search Results - subject:"Hotel robots"

The role of perceived risk and information security on customers' acceptance of service robots in the hotel industry

Pizam, Abraham; Ozturk, Ahmet Bulent; Hacikara, Ahmet; … - In: International journal of hospitality management 117 (2024), pp. 1-12

Persistent link: https://www.econbiz.de/10014457836

Hotel customers’ behavioral intentions toward service robots: the role of utilitarian and hedonic values

Ozturk, Ahmet Bulent; Pizam, Abraham; Hacikara, Ahmet; … - In: Journal of Hospitality and Tourism Technology 14 (2023) 5, pp. 780-801

Purpose This study aims to investigate the effects of hotel customers’ perceived utilitarian and hedonic values on their intention to use service robots. In addition, the influences of innovativeness, ease of use and compatibility on hotel customers’ perceived utilitarian and hedonic values...

Persistent link: https://www.econbiz.de/10014874214

Exploring hotel guests' perceptions of using robot assistants

Lee, Ye-Jin; Lee, Seunghwan; Kim, Dae-Young - In: Tourism management perspectives : TMP 37 (2021), pp. 1-12

Persistent link: https://www.econbiz.de/10012502584