Purpose – This paper seeks to report original research examining how effectively board members of occupational pension trusts administer pension plan assets on behalf of their respective members. The concept of the concerned lay board member (the “prudent person”) is increasingly under...

Based on longitudinal case study research amongst ancillary staff in two health service trusts in the same region, this article analyses the strategies that management and trade unions adopted in their approach towards workplace social partnership. The article highlights the differentiated...

This paper presents a new paradigm for conceptualizing the relationship between individual, family, and work. The language and focus of the balance approach is limiting and keeps individuals from creating integrated lives. Based on previous research and the authors’ experiences in facilitating...

Analyses the concept of quality in the hotel industry. Emphasises that quality has to be a part of the culture of an organisation. Presents Delta Hotels in Canada as an exemplary case study in relation to people and quality initiatives. Delta has, over the years, built a good reputation and...

Sustainable human resource (HR) strategies could help companies manage their human resources HRs to achieve “net optimality” of companies' objectives as well as a stable community. Using a theoretical model, an attempt is made to explain the “externality” of retrenchment and highlight...