Research has been conducted both in the field of Human-Computer Interaction and in the field of design and creation. Very little research has been conducted in the area of tax registration systems. No research was carried out in the overlapping area of these three fields. By combining insights...

Until recently, the area of human-computer interaction was based on a traditional, cognitive approach, which separated the study of usability from that of emotions. The recent research has shown that emotions play an important role in our life, which led to focusing on the need of studying the...