Die Digitalisierung hat alle Lebensbereiche erreicht – so auch den öffentlichen Sektor. Um bequeme E‑Government-Angebote bereitstellen zu können, müssen bürgerbezogene Daten zwischen Verwaltungen geteilt werden. Gleichzeitig verfolgen viele Kommunen Smart-City-Strategien und sind dabei...

Applicants seem to react negatively to artificial intelligence-based automated systems in personnel selection. This study investigates the impact of different pieces of information to alleviate applicant reactions in an automated interview setting. In a 2 (no process information vs. process...

We investigate collusive pricing in laboratory markets when human players interact with an algorithm. We compare the degree of (tacit) collusion when exclusively humans interact to the case of one firm in the market delegating its decisions to an algorithm. We further vary whether participants...

This Thesis looks at investors' loss tolerance with portfolios managed by a human advisor compared to an algorithm with different degrees of humanization. The main goal is to explore differences between these groups (Humanized Algorithm, Dehumanized Algorithm, Humanized Human and Dehumanized...

Several domain-specific assistants in the form of chatbots have conquered many commercial and private areas. However, there is still a limited level of systematic knowledge of the distinctive characteristics of design elements for chatbots to facilitate development, adoption, implementation, and...