Search Results - subject:"Human element"

Workplace frustration leading to task deviation and accidents at sea : a sociocultural perspective on the maritime human element

Rajapakse, Asanka; Emad, Gholam Reza - In: The Asian Journal of Shipping and Logistics 41 (2025) 1, pp. 28-37

, seafarers, as the principal human element in the maritime industry, must face myriad physical and mental stresses and dynamic … communities. Our earlier research addressed some human element-related challenges, including time constraints, fatigue and …

Persistent link: https://www.econbiz.de/10015357846

Simultaneous tasks as a contributory factor to maritime accidents : a socio-cultural approach

Rajapakse, Asanka; Emad, Gholam Reza; Lützhöft, Margareta - In: The Asian Journal of Shipping and Logistics 38 (2022) 4, pp. 234-244

Analyses of accident investigation reports show that attempting to simultaneously perform tasks onboard ships to manage workload has led to many accidents at sea. These accident reports point out that seafarers fail to follow procedures as expected by shipping companies when conducting tasks...

Persistent link: https://www.econbiz.de/10013552883

The Linkage between Human Element of Service Delivery and Customer Satisfaction in Private Institutions of Higher Learning

Mohtar, Shahimi Bin; Abbas, Mazhar; Nawaz, Muhammad Shahid - In: International Journal of Academic Research in Business … 4 (2014) 10, pp. 644-668

The present study explores the relationship between human element of service delivery and customer satisfaction in … private institutes of higher education. Human element of service delivery is important for higher education institutions in …. Descriptive statistics were employed. The results revealed that the human element of service delivery has a relationship with the …

Persistent link: https://www.econbiz.de/10011084925

Maritime Human Element, Globalization and World Crisis

Simona, Utureanu; Cristina, Dragomir - In: Ovidius University Annals, Economic Sciences Series X (2010) 2, pp. 824-827

, there have been made efforts to gain an awareness of human element issues and human error. …

Persistent link: https://www.econbiz.de/10010631971