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  • Search: subject:"Human experience"
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Year of publication
Subject
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Human experience 8 Consumer behaviour 4 Customer satisfaction 4 Konsumentenverhalten 4 Kundenzufriedenheit 4 Beziehungsmarketing 3 Relationship marketing 3 Serving humanity 3 Customer experience 2 Customer experience management 2 Dienstleistungsqualität 2 Refugee service experience 2 Service inclusion 2 Service quality 2 Service standards 2 Service wisdom 2 Transformative Service Research 2 Agiles Marketing 1 Artificial intelligence 1 Brand Activism 1 Brand-Management Markenmanagement Marke 1 Business information systems 1 Collaboration 1 Collision detection and avoidance 1 Content Marketing 1 Customer Experience Management 1 Customer journey 1 Data protection 1 Data security 1 Datenschutz 1 Datensicherheit 1 Deep reinforcement learning 1 Design Thinking 1 Dienstleistung 1 Dienstleistungsmarketing 1 Dienstleistungssektor 1 Digital 1 Digital Marketing 1 Digitalisierung 1 Digitization 1
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Online availability
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Undetermined 10
Type of publication
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Article 10 Book / Working Paper 1
Type of publication (narrower categories)
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Article in journal 7 Aufsatz in Zeitschrift 7 research-article 3
Language
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English 10 German 1
Author
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Fisk, Raymond P. 3 Gnusowski, Marek 2 Andonova, Yana G. 1 Ardakani, Saeid Saieda 1 Baskerville, Richard 1 Batty, Craig 1 Bowen, David E. 1 Brien, Donna Lee 1 Caruelle, Delphine 1 Dabaghi, Hamed 1 Ellison, Elizabeth 1 Gustafsson, Anders 1 Hajjat, Fatima M. 1 Kotler, Philip 1 Liu, Zhihong 1 Milne, George R. 1 Myers, Michael D. 1 Owens, Alison 1 Pförtsch, Waldemar A. 1 Roggeveen, Anne L. 1 Rosengren, Sara 1 Sponholz, Uwe 1 Tabataba'i-Nasab, Mohammad 1 Wang, Guanzheng 1 Wang, Xiangke 1 Weinberg, Bruce D. 1 Xu, Xin 1 Xu, Yinbo 1 Yan, Jiarun 1 Yu, Yŏng-jin 1
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Published in...
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Journal of service management 2 Business horizons 1 Industrial Robot: the international journal of robotics research and application 1 Journal of Islamic marketing 1 Journal of Service Management 1 Journal of retailing and consumer services 1 MIS quarterly 1 Springer eBook Collection 1 Studies in Graduate and Postdoctoral Education 1 The journal of services marketing 1
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Source
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ECONIS (ZBW) 8 Other ZBW resources 3
Showing 1 - 10 of 11
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Elevating the human experience through service standards : insights from the global refugee crisis
Gnusowski, Marek; Fisk, Raymond P. - In: Journal of service management 35 (2024) 5, pp. 678-692
Persistent link: https://www.econbiz.de/10015208222
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Customer experience (CX), employee experience (EX) and human experience (HX) : introductions, interactions and interdisciplinary implications
Gustafsson, Anders; Caruelle, Delphine; Bowen, David E. - In: Journal of service management 35 (2024) 3, pp. 333-356
Persistent link: https://www.econbiz.de/10015078004
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Elevating the human experience through service standards: insights from the global refugee crisis
Gnusowski, Marek; Fisk, Raymond P. - In: Journal of Service Management 35 (2024) 5, pp. 678-692
Diversity (ADD) Service Standards Framework; integrates these standards with human experience; and then applies this framework … service standards for humanity and connect these standards to elevating the human experience. Subsequently, the ADD Service … comprehensive framework for designing and implementing service standards that can elevate the human experience. …
Persistent link: https://www.econbiz.de/10015352099
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Customer experience management in medical tourism : case study: Iranian hospital's medical tourists
Dabaghi, Hamed; Ardakani, Saeid Saieda; … - In: Journal of Islamic marketing 13 (2022) 1, pp. 198-226
Persistent link: https://www.econbiz.de/10012797431
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From customer experience to human experience : uses of systematized and non-systematized knowledge
Roggeveen, Anne L.; Rosengren, Sara - In: Journal of retailing and consumer services 67 (2022), pp. 1-7
Persistent link: https://www.econbiz.de/10013364457
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Commentary: the ServCollab perspective on elevating human experience
Fisk, Raymond P. - In: The journal of services marketing 36 (2022) 7, pp. 873-876
Persistent link: https://www.econbiz.de/10013407615
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H2H-Marketing - von Menschen für Menschen : Marketing mit mehr Verantwortung und Nachhaltigkeit - Konzeption und Umsetzung
Kotler, Philip; Pförtsch, Waldemar A.; Sponholz, Uwe - 2022
Der aktuelle Stand des Marketings -- Das neue Paradigma: H2H-Marketing: Das H2H-Marketing-Modell: Die drei einflussreichen Faktoren (Design Thinking, Die Service-Dominant Logic, Digitalisieurung) -- H2H-Mindset: Die Basis -- H2H-Management: Vertrauen und Marke in den Fokus rücken...
Persistent link: https://www.econbiz.de/10013174046
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Integrating human experience in deep reinforcement learning for multi-UAV collision detection and avoidance
Wang, Guanzheng; Xu, Yinbo; Liu, Zhihong; Xu, Xin; … - In: Industrial Robot: the international journal of robotics … 49 (2021) 2, pp. 256-270
integrates human experience into policy training via a human experience-based adviser is proposed. The authors propose a hybrid … process when integrating human experience is significantly accelerated and the mean episode reward is higher than the pure DRL … method. The experimental results show that the DRL method with human experience integration has a significant improvement …
Persistent link: https://www.econbiz.de/10014835709
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Student reflections on doctoral learning: challenges and breakthroughs
Owens, Alison; Brien, Donna Lee; Ellison, Elizabeth; … - In: Studies in Graduate and Postdoctoral Education 11 (2020) 1, pp. 107-122
journey of research higher degree candidature. The importance of establishing an understanding of the multidimensional human … experience of doing a doctorate and providing appropriate support through enhanced forms of research training emerged as a core …
Persistent link: https://www.econbiz.de/10015014693
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Digital first : the ontological reversal and new challenges for information systems research
Baskerville, Richard; Myers, Michael D.; Yu, Yŏng-jin - In: MIS quarterly 44 (2020) 2, pp. 509-523
Persistent link: https://www.econbiz.de/10012261936
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